Digital 24-hour self-check-in
Independent and self-determined
Easy and convenient: Using our 24-hour digital self-check-in, customers can bring their vehicle into the Losch garage for maintenance or repair services at any time of day or night.
What is a 24-hour digital self-check-in?
The 24-hour digital self-check-in in Garage M. Losch – Bereldange offers customers the option to check in their vehicle for maintenance or repair work at any time of day or night. This service offers maximum flexibility, as the check-in process can be completed from anywhere using a smartphone.
Option to hand over key
outside of opening hours:
Label the key with the vehicle’s registration number and then simply post the key through the letterbox at the Losch garage location. Labelling materials will be available on site.
During opening hours:
Simply use the fast line in the Losch garage. Then label the key with the vehicle’s registration number and place it in the designated key box. Labelling materials will be available.
Advantages of our self-check-ins
This is the new standard for workshop services – convenient, time-saving and digital!
- Online check-in
Conveniently check in for the workshop appointment in advance – from anywhere and without any unnecessary stress. - Simplified communication with the garage
Direct and simple communication with the Losch garage for a smooth experience. - Quick and flexible hand-over/collection of keys
Flexible solution for the prompt hand-over and collection of keys. - No waiting times at the service reception
The digital assistant during rush hour: Save valuable time with our digital process and avoid the queues. - Flexible booking of additional services
Quickly and easily add additional services to any booking as required. - Digital signature
Sign all necessary documents using a digital signature – safe and convenient. - Simple online payment
Convenient and secure online payment for a transparent and stress-free billing process.
This service is available in the following garages
Bereldange
Garage M. Losch - Bereldange
6, Cité Grand-Duc Jean
L-7233 Bereldange
FAQ
How are customers informed that their vehicle is ready to be collected?
Can the workshop order still be changed after check-in?
Yes, either over the phone or using the Fleetback chat feature.
Is the data provided during the digital self-check-in process kept secure and protected?
Yes. We use encryption technologies and strict data protection policies to protect all personal data.
What happens with the data after the check-in?
All data is processed and stored in accordance with the data protection regulations of the car dealership. More detailed information can be found in the data protection declaration.
Is it possible to add additional services during the check-in process?
Yes. Additional services can still be selected and added during the check-in process.
Via SMS or email as soon as the vehicle is ready for collection.